<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>47</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">C. Azevedo</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Is the customer always right? An exploration of academic-student identities within the  managerialised university</style></title><secondary-title><style face="normal" font="default" size="100%">BAM - British Academy of management</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2016</style></year><pub-dates><date><style  face="normal" font="default" size="100%">09/2016</style></date></pub-dates></dates><pub-location><style face="normal" font="default" size="100%">Newcastle, United Kingdom</style></pub-location><language><style face="normal" font="default" size="100%">eng</style></language></record></records></xml>